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New American Funding
New American Funding
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New American Funding

 4.9/5 (530 ratings)
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New American Funding

About New American Funding

New American Funding is a California-based mortgage lender with branches in 32 states. The company serves 49 states and offers nine types of mortgages, including FHA, VA, conventional, adjustable-rate, 30-year fixed-rate, 15-year fixed-rate, buydowns, reverse mortgages and I CAN loans. It promises competitive interest rates.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Accepts FICO Scores as low as 620
  • Nine types of mortgages
  • Online payment option

Cons

  • Select fees
  • Branches in just 32 states

Bottom Line

New American Funding provides nine types of mortgages to homeowners with a wide range of credit scores. It has regional branches in 32 states.

New American Funding Reviews

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Page 3 Reviews 35 - 65
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 7, 2022

My refinance experience was a very good one. Zach and Leslie were professional and helpful through the whole process. I would use New American Funding again in the future and would recommend them to friends and family. I am very happy with my experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 7, 2022

The process was very easy. I was surprised. Everything was plainly outlined and explained in simple terms. My loan officer was available anytime I had questions or concerns. The closing was super easy and the notary came to my home at my convenience. I’d recommend New American Funding.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: April 6, 2022

Everyone was very helpful and pleasant. Things went quickly and smoothly. All my questions were answered and everyone knew their job well. Would recommend them to my friends and family. I’m so glad I chose them to go with for our refinance.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 6, 2022

Got referral for NAF from Google when I asked for the best mortgage company to get a better rate. Mark was the one I talked to first. I was impressed by his kindness & knowledge. He was very efficient & helpful!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 6, 2022

I was dreading doing this refinance. I had it pictured in my mind that it was going to drag on and take FOREVER to get finished, but how wrong I was. This process was a lot more straightforward than I had anticipated. Spoke with a representative, supplied the documents he asked for, and we were closing and signing in less than 30 days. Great customer care. Would highly recommend.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 6, 2022

It was amazing. I will definitely be considering him in the future. Very timely. Answered all questions. Pleasant to work with. I Would refer other people to this company and more specifically Brett. It’s a very stressful process and he helped ease that.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 6, 2022

Outstanding service! Professional, efficient, accessible and personable! Processed all loan documents without a hitch in a speedy and efficient manner. Excellent communication skills with client and internal teamwork to make entire transaction a success!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 6, 2022

Matt and his crew was awesome. Guided me all the way. No problems. Worry-free process. At first was worried but when talking to Matt he put me at ease and advised me how simple and easy the process would be. And it was.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: April 6, 2022

My overall experience with New American was great. I feel like everything was done in a timely manner. I was most worried about everything being done last minute when it came to closing but we closed right on time with nothing holding us back. Our Loan officer Kaitlyn was great with staying in touch even when it came to stuff outside of her department.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 6, 2022

This was the second time that New American Funding did my refinance and it was also the second time having Chris L. as my loan officer. Chris was very knowledgeable and helpful. I would use him again as well as recommend him to others.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 5, 2022

Thank you, Michael, for all of your help with a not-so-easy loan. You were great to always answer our calls and questions in a timely manner and to explain things to us. We've had many loans in the past, but none have gone as smoothly and quickly as this loan. Basically, you rock! We will come to you again in the future for any of our loan needs.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 5, 2022

Very fast and friendly service. Everyone was very through with information and guiding us through this process. Would definitely recommend to others. We have went through this process with other banks in the past. New American Funding was by far the best!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 5, 2022

We loved working with Kevin! He helped us every step of the way. Whenever we had a question he helped us. He advised us of our best options for what we were needing to do. He was very nice and enjoyable.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 5, 2022

This company did well by us and patiently moved us thru the process making sure we understood everything we needed to. David and Cole were great and took the time to answer all of our questions and concerns. I would definitely recommend this company

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 5, 2022

Thank you for getting my property refinance. It feels like New American Funding has all of the capabilities I would expect out of my loan company. So far it has been a pleasant experience, but I will be continuing my contact with my loan officer.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 5, 2022

Kari ** was very responsive during last-minute crunches issuing multiple pre-approval letters on Fridays and Saturdays. She answered questions and explained options throughout the entire loan process. Riana ** was amazing at addressing last-minute issues and providing client-centric service. I would recommend New American Funding.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 5, 2022

I’m my experience with NAF I was skeptical at 1st but they were so nice. I got paired up with Louis who did a amazing job of helping buy my 2nd home! I’ve done this before so I have to be honest, and we’ll this was the best experience I had funding my home mortgage. I was pleased by the service and also the communication. Whenever I had a question Louis was there to help me every step of the way. No wait time, no holding, he was like my friend that I can call or text whenever. I work night shift so Louis did an amazing job not only following my schedule but also knowing when I went to work and got off work. Early mornings he would message me and check up on things and get the things he needed and at night a simple text message letting me know the next step in the process.

I made a new friend that I hope I can meet one day and just thank him for helping me close on my house. Even when it was getting close and down to the wire with all the madness of the housing market he remain calm and was patient. I’m glad he paired me up with my realtor because they worked so well together. I never knew it could be this easy. I got to thank the team for being so hard at work and really I’m thankful! I’m really thankful for all the long hours that they took to get me my house. I feel so important and literally I will recommend you guys to everyone I know who is looking to buy a new house! Thanks again!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 5, 2022

Amir made this process as easy as possibly constantly reassuring us it was all good even dealing with breakdowns. Amir hands down was the best and very professional as well as Annemarie. She was amazing as well. Just all around a great team to work with.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 4, 2022

Camilla was very helpful throughout this process. She was top of things and made it as easy as it could be. I would highly recommended her to anybody to use for their loan. Also really like how everything went especially how everything was done and how we were able to close on the loan early.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 4, 2022

The total experience was good. Andrew is always available for questions and ready to help. This is the 3rd loan we have with this company and with Andrew. Even when there was issues or questions which we need a fast response, everyone was able to help and solve the problem.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 4, 2022

River made the loan process exceptionally easy. She was very communicative throughout the entire loan. She respond well and answer all questions and concerns expediently. She was very knowledgeable of the information that she provided. New American Funding made me one happy camper.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 4, 2022

As I described before, Tim ** was the best thing in the whole process. He provided reassurance and good directions and help along the way. However, having so many other people involved later on in the process was very intimidating, when you had no idea who they were.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 3, 2022

Taylor proved to be competent and helpful. Much appreciated as a first-time home buyer. I would happily recommend Taylor to another home buyer, first time or otherwise. He was proactive in letting me know what items I should monitor between my preapproval and final closing.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 3, 2022

I loved working with Amir. So friendly, professional and cool. I wouldn’t have wanted to have another person other than him to help me out! Amir always checked in on how we were doing with our part of the transaction, and even when he didn’t know if we were going with New American, he was still so cool and helpful.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 3, 2022

Kristen ** was the agent that I worked with. She was very fast and efficient. She was able to lock our loan to the lowest rate available at the moment. Other steps with loan officers from New American Funding were standard, usual business.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 3, 2022

Refinance was a very easy process with New American Funding!! Any concerns or follow up questions were addressed promptly and the whole process was smooth from start to finish!! Will definitely recommend to friends and family!! Kevin took the time with me to answer all of my questions.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: April 3, 2022

It was a relatively easy process. The process was made easy by Adam. Adam helped things move along efficiently. Adam was also pleasant to talk to. Adam was there to answer questions too. Adam was instrumental in the process. I would work with Adam again.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 3, 2022

Great service!! Helped us so much! This is what my family needed to get ahead of things and life is so much less stressful now! Thank you so much for the help! We really really appreciate it so very much!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 3, 2022

Very good communication amongst the team and myself. They were beyond informative in each step of the process. Very helpful in every aspect. All parties were knowledgeable and professional. I would definitely recommend each individual involved to everyone I can!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 3, 2022

The entire process was smooth, fast and easy. Everything that happened was as explained to us and the voice and online communication was easy, timesaving and thorough. Sean was thorough and knowledgeable about the entire process, what information I needed to provide, the status of loan request and answering any questions we had. His team was great when communicating with me about information that they needed or they had to relay to me. We especially loved the home visit from the Notary Public, Carrie **, she was great and made the signing process so much more convenient and easier.

The one issue we would have from the entire process was receiving the "payoff checks" for our creditors, we assumed that the title company would make those payments directly (as it did the mortgage and HELOC payments). We were not prepared to make "mail" payments, as we do ours mainly electronically. The title company should do that to avoid last minute problems and possible late fees.

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New American Funding Company Information

Company Name:
New American Funding
Website:
www.newamericanfunding.com