About Marcus by Goldman Sachs
Marcus by Goldman Sachs is an online lender and savings bank. It offers personal loans up to $40,000 with fixed rates and no fees. High-yield savings accounts are also available. The bank is insured by the FDIC.
Overall Satisfaction Rating
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- Fast approval
- Customizable monthly payment
- No fees on loans
- No physical locations
- High credit requirements
Marcus by Goldman Sachs offers personal loans from $3,500 to $40,000. Loans come with a fixed APR, so your payments are always the same. It doesn't charge fees for personal loans or savings accounts.
What is Marcus by Goldman Sachs?
Marcus by Goldman Sachs is an online lender that offers personal loans to borrowers with good credit scores. Personal loans can be used for various needs, including paying down high-interest debt or improving your home. Since there are no physical branch locations for this bank, the loan application must be completed online. Some applications can be approved in as few as five minutes.
Marcus interest rates and fees
As of publishing, Marcus offers fixed APRs ranging from 6.99% to 19.99%. People seeking longer loan terms or who have lower credit scores typically receive APRs in the higher end of that range. Loan amounts range from $3,500 to $40,000 with terms from 36 to 72 months.
For example, a $15,000 loan with a 12.99% APR would require 48 monthly payments of $402, according to Marcus. You must apply online to find out what interest rate you qualify for. During the application process, you can customize your monthly loan payment and due date to find the terms that are right for you.
Marcus doesn’t charge any fees, including sign-up fees or prepayment penalties. You can receive a rate discount of 0.25% for signing up for autopay. With every 12 payments you make on time, you get one interest-free payment deferral.
Marcus by Goldman Sachs FAQ
- Is Marcus by Goldman Sachs FDIC insured?
- Yes, Marcus is an FDIC member. Its accounts are insured at $250,000 for individually owned accounts and $250,000 per owner of jointly held accounts.
- Does Marcus have an app?
- Yes, Marcus has a mobile app that provides access to your accounts. This app is available on both iOS and Android devices.
- How do I close a Marcus savings account?
- You can close your Marcus savings account online or over the phone. To close your account online, go to your account details page, click the three dots in the upper right to open the menu and select “Close this account.”
- Is Marcus by Goldman Sachs safe?
- Marcus by Goldman Sachs is a safe online lender that offers fixed rates on loans up to $40,000. It doesn’t charge sign-up fees or prepayment penalties, but it does have high credit requirements for approval. Apply online to receive a credit decision in as few as five minutes.
Is Marcus by Goldman Sachs legit?
Yes, Marcus by Goldman Sachs is a legitimate high-yield online savings account and no-fee personal loan provider. It offers competitive interest rates and no fees on sign-ups, prepayments or late payments. We also like that you can defer one payment after making 12 or more consecutive monthly payments in full and on time.
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I am filled with upset. Marcus Goldman Sacks takes over my Capital One BuyPowerCard with zero authorization from me and began to charge me over $70.00 in interest a month. Never contacted me about the transition until after payment was due then overdrew my bank account by thousands of dollars. This is bullying to the like of mobsters. I am disgusted in the people behind this type of sin.
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2/25/2022 mailed (check) payment for my GM card to MARCUS GS at PO Bx 7247-Lock Bx 6104, Philadelphia, PA 19170, as listed on their website for payments. Check cleared my bank on 3/2, but has not been credited to my account. Called MARCUS - on hold for 1 hour - then told that they could not find my check-lost my check-it disappeared. Someone would contact me within 48 hours. Almost a week and no contact. It is a shame that GM chose to partner with this company. I have been a GM customer for 60 years and a GM card holder for many years. I will get a different credit card and GM has lost a loyal customer! Hopefully someday they will locate my $1500 check.
I obtained two loans from Goldman for debt consolidation and moving expenses. As life would have it, my husband lost his job, and we were unable to pay the loans as we had been. Goldman either couldn't or wouldn't work with us, and the loans ended up being charged off. I started working with National Debt Consolidation, and was able to settle one of the loans. The other is a nightmare that is still ongoing. Initially, I was led to believe the loan was with ARS Settlement. When I called to pay the loan off, I was told that the loan had been sent back to Goldman. When I called Goldman, their records hadn't been updated, and still showed that the loan was with ARS. When I relayed the information that ARS had sent the loan back, the rep opened a ticket to have it sent back to ARS so I could pay it off. This happened on 2/17.
I called back on 3/2 to follow-up, and was told nothing had been done, the ticket was still pending, and to call back in a few days. I called back on 3/7 and was told that the original date of the ticket was 3/2, although it had been opened on 2/17, nothing had been done, and to call back because they still had 5-10 to resolve the ticket. Of course by this time, I was ready to blow a gasket. I've never had this much trouble trying to pay a bill. Not only is Goldman not tracking their accounts, it's clear their reps only quote company jargon without actually doing any work. It'll be 30 days since this all started and I've yet to pay this company their money.
I have had a GM card for 30 years. Recently, Marcus/Goldman Sachs acquired it from Capital 1. When it came time to pay my monthly bill they were impossible to reach. Their website kept frustratingly shutting down before I could set up their account. The phone # they use had an estimated wait time of 30 minutes. I waited longer than that once but gave up after several tries. I tried contacting them on Facebook but no luck. Thank goodness I did not have a serious problem with my card. As it is I am late in paying the bill. I will see how this plays out and repost in one month.
Goldman Sachs Marcus offered a promotional bonus of $100 for customers who deposited an amount of $10,000 to an existing Marcus Savings account. For a period of 90 days thereafter the account balance had to be maintained at that amount. Having met that requirement, and after the 90 day period without having received the bonus I questioned why I never received it and was told that I was ineligible because, based on a technicality, it didn’t meet the qualifications. The technicality was related to a question discussed with a customer service person prior to my applying for the promo, which by admission of a Marcus supervisor, was not decidedly answered, leaving it vague. It appears that proof of the terms that deem the offer ineligible are not available.
It should also be noted that a supervisor is the the highest level person that a customer can speak to. I was emphatically informed there is no way to address issues with anyone else in the entire organization. Finally, it seems that if I was ineligible I should have been told or notified from the onset so that I’d have the opportunity to address the issue. Shame on Marcus Goldman Sachs for scamming their customers and the public and for their very shady operation.
Great Loan and Excellent Client Services. I needed to consolidate my high interest credit cards as my monthly payments never seemed to lower my balances much. I had never done this before and a friend referred me to Marcus Goldman. My loan was able to pay off three accounts in full and pay off a large chuck of other balances that were haunting me every month. My one monthly payment along with not using these credit cards has made my credit score go from good to excellent in seven months!
Marcus by Goldman Sachs Company Information
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- Marcus by Goldman Sachs