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eShip
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eShip

 4.8/5 (378 ratings)
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About eShip

eShip works to connect its customers with the most reputable carriers for their auto transport and household moving needs. The company handles more than 3,000 automotive moves every year and is dedicated to providing the highest quality customer service possible. Its team takes pride in being available seven days a week to ensure all of its clients' transport needs are met. The company does its best to work with you to find the best transport at the best price within the dates you need. eShip can ship more than just cars, too — they have experience shipping motorcycles, boats, trucks, classic and exotic cars and RVs.

Overall Satisfaction Rating

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Pros

  • Great insurance policy
  • No upfront deposit
  • Enclosed transport available
  • Ships motorcycles and boats, too

Cons

  • No terminal-to-terminal shipping option

Bottom Line

eShip offers guaranteed protected, timely auto shipments anywhere in the United States. Although they don’t offer terminal-to-terminal shipping, no upfront deposit is required, making payment convenient.

Top eShip Reviews

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Rated with 5 stars
Verified

We purchased a car and eShip transported it 2,000 miles. Their reps were very responsive to our questions. The transport took four days and they did a great job. Their driver was ...

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Rated with 5 stars
Verified

We had our daughter's car transported from Austin, TX to Newport Beach, CA. From immediate quote after initial email inquiry to arranging, transporting and dropping off at a locat...

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About eShip

eShip is a licensed and bonded auto transport broker, and all of its carriers are fully insured and bonded. Because eShip is a broker, this means they work with you to find an appropriate carrier for your needs. Door-to-door transport, where a vehicle is picked up at your preferred address and dropped off at an exact endpoint, is the most common type of transportation offered by eShip. eShip guarantees that every driver they work with is insured. If not, eShip will pay for any uncovered damage.

eShip transports vehicles to all 50 U.S. states as well as Canada and Puerto Rico.

eShip cost

The average cost to ship a car with eShip is $500 according to their website, but this will vary based on factors like the season, car, route and exact dates. Expect shipping to cost more if you opt for enclosed shipping, which adds protection to your vehicle. To save money, it helps to schedule auto transport as far in advance as possible.

eShip’s complimentary Platinum Protection Plan offers a damage free guarantee. If any damage to the vehicle isn’t covered by the carrier’s insurance, eShip will pay for the repairs. This plan also offers rental reimbursement of up to $300 under most circumstances if your vehicle is more than 48 hours late. No upfront deposit is required to reserve a spot with eShip — you only need to pay once your vehicle has been shipped.

eShip transport options

eShip can perform both open and enclosed transport. Open transport is cheaper, but enclosed transport is a good choice for classic or otherwise highly valuable cars as it protects vehicles from the elements.

eShip has the following pickup and dropoff options: door-to-door, door-to-terminal and terminal-to-door. Pickup or drop off at a terminal may be a solution if shipping to a location is difficult to access.

eShip highlights:

  • Licensed and bonded
  • Insured carriers
  • Open and enclosed transport options
  • Rental reimbursement plan
  • Door-to-door shipping

eShip shipping process

Each eShip customer is given a personal logistics coordinator for the entire shipment process. The average time eShip takes to pick up a car and drop it off from coast to coast is seven to 10 days. From the coast to the Midwest, it takes from three days to a week.

Most cross-country auto transports are completed on an eight-to-10-car carrier. Shorter shipments are typically done on two-to-three car carriers. eShip has representatives available seven days a week for customers who want to track the status of their vehicle.

eShip FAQ

Can eShip transport my motorcycle?
Yes. eShip doesn’t just haul cars. In addition to motorcycles, the company can transport RVs, trucks, boats and classic or exotic cars.
Does eShip have insurance?
Yes. Each auto transport from eShip comes with a Platinum Protection Plan that guarantees eShip pays for any damage not covered by the carrier.
Does eShip have tracking?
Yes. You can call eShip and speak to a representative to inquire about the location of your vehicle.

Do we recommend eShip?

We recommend eShip for their reliability and their unique Platinum Protection Plan, which covers the unlikely case of unexpected damages and provides rental reimbursement in the case a vehicle arrives late. We also like that they ship motorcycles, trucks, RVs, boats and classic cars in addition to regular automobiles. Their commitment to customer service and clear communication makes them a good choice for shipping a vehicle domestically.

eShip Reviews

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3 featured reviews
How do I know I can trust these reviews about eShip?
How do I know I can trust these reviews about eShip?
  • 3,699,411 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 12, 2022

I had a quick turn around time need on a my vehicle shipping from Massachusetts to Washington, going to my son in the navy. I reviewed a LOT of shippers, but only 5 came up with 4+ stars, eShip being one of them. They had the fastest response time, by email only (if you've ever had a company dog you on your phone, you would know how nice it is to just receive an email), and best price.

From day one (a Friday), Scott was fantastic! My car was picked up the Monday following our initial contact, the shipper, Rapid Group, was very thorough and professional. They gave a tentative date of 2 weeks out for delivery and were only 1 day shy of that. Every time I emailed Scott with a question or concern during this time, he was quick with the response, and true to his word. I even questioned who he used as a shipper and he assured me, the company(s) they use have been with them a long time and that's why they trust them. He even said, it was the shippers that helped them get their good rating...sharing in the kudos...and he didn't lie.

Side story...my phone dropped out of my pocket and into a crack in my car the day the shipper came to take my car. I didn't notice until 3 hours later. I phoned Scott in a panic. Shortly after, the shipper contacted me and said the driver would meet me the next day somewhere in Massachusetts. I'm thinking, I could be driving 3 hours for my phone. Well, as it happens, he was picking up another car not even 15 minutes away. OMG! He refused a tip for meeting me, just the nicest guy ever!! I can't say all this is luck as there were just too many positives with both companies involved. Hopefully I will never need this service again, but if I do....ABSOLUTELY I would chose eShip again! My son and I are very pleased.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 19, 2021

    I used eShip before and I wanted to see if they were still competitive, and they were. They emailed me saying they would reach out to me with a quote, and they did. They emailed and called me as well, kind of confirming the vehicle, where it was going, and all the details for the car. It was early so I waited because they said to call them back when we were closer to moving. I might be able to get a better price. I did and saved a couple hundred dollars by waiting.

    They sent me a form online which I filled out with all the details. I had to put in my credit card details and they charged me a 10% fee that went towards the overall cost. They emailed me once they had the driver for the vehicle and the company. They also emailed me that I wouldn't be getting a call from them but the shipping company did not call me so I called them, and they set up a time. After the vehicle was shipped, eShip contacted me and asked if my car had arrived yet. I said no so they followed up without me even having to ask. That was really nice. The trucking company contacted me right after that and the delivery ended up being right on time.

    The car was supposed to be delivered to my house. But we had a rental car and I needed to return it about 45 minutes away from my house. Instead of taking Uber back, I asked the driver if he could drop it off by the airport then I'd go and grab it. He pulled up a quarter mile away from the airport car rental because he couldn't get any closer. It took me a few minutes to walk to him and he was right there. eShip did everything they said they would. They delivered on all their promises. They went above and beyond because they didn't have to follow up even before my car was dropped off, but they did.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 15, 2021

    I booked a different company and for three weeks, the guy said everything was fine and I wouldn't hear from him until two days before all the details. The week before my move, I started calling. I wasn't hearing anything from him and I was getting nervous. The night before my move, he said, "This is how our business is. I couldn't get you a truck. You're screwed." I said, "That's not an option. We're moving tomorrow. The moving truck is leaving. What am I supposed to do with my car?" I started calling around and the eShip rep said, "This is what the guy did. He tried to pay the drivers less so that he could make more commission. No one was taking his offer. So your car just sat there the whole time. He didn't do anything with it."

    The rep said, "I can get it for you in a day." I said, "Okay. Well, if you keep your promise, I'll go with you," and he did. The only thing that was annoying with the drop-off was the driver said he couldn't come down my street. I live on a bigger street and he got here at 4 o'clock in the morning, but he couldn't drop off my car. I had to try to find an Uber and then get clear across town to a truck stop, to where he felt comfortable for dropping the car off, and then get my car.

    Shipping my car was one of the most frustrating processes I had ever done. In that business, the companies can get dishonest about how the process works. When they're bidding, they keep a lot of things from you and once you start to figure it out, you're like, "Wow. This is a shady little business." But you have to ship your car, so you have no option. Find a company that says, "I can do it for you. It’s gonna be a little bit extra. I promise you," and then they do it. The way that eShip was honest and open, I would recommend them again.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 25, 2021

    I googled and eShip was the highest rated. I was so glad also to see it on the ConsumerAffairs website to be the number one. That's another reason why I chose eShip. My first experience was I located them and I called and talked with a gal. When I needed to do the transport, I couldn't get ahold of her, so I gave up and went with another company. That company told me it could take weeks for them to transport my car. I was like, “I just can't do that. I can't leave Florida and leave my car here for six months.” I didn't feel comfortable with them, so I called eShip back again and was able to get with someone.

    I happened to get luckier than most too. We have I-25 and I-80 that run right through Wyoming, but I was told hardly ever any drivers will go through Wyoming. I was told that it could have been a very long time before I got a driver. However, eShip hooked me up with a driver that afternoon and then that next day, he showed up in front of my house. It just so happens the driver that I got was from Missouri. He picked up a car in Gillette, Wyoming and drove to Florida to drop it off. He was about an hour away from me here in Milton and he was able to come right over to me, pick up my car, and drive back to Wyoming.

    The whole experience was awesome, right down to the driver. He was so personable and trustworthy, and I felt so at ease with him. I was also thrilled to know that my car was the only car on his trailer. It wasn't this huge dealership car trailer where there were six cars on there. I loved the idea that it was one guy, a truck and his trailer, and he was going to go straight from Florida to Wyoming. He transported my car and it got to Wyoming in three days, safe and sound and before I even got there. Everything went smoothly and I felt good about the whole situation. eShip was wonderful.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 8, 2021

    I was handing my 2017 four-door Jeep Wrangler down to my son who lives across the country. It was from New Jersey to Tucson. In the past, I've used Roadrunner twice. But this time, when I went to use Roadrunner, they kinda did a really big bait and switch with the price. They upped it like $500, and it was a little too much. They may have changed hands. They were not very courteous on the phone, and it was a big change. The last two times I used them, they were perfect.

    I used eShip this time, and everything was fine and explained well. I was kind of like a soon as possible type of list. So, I didn't have a set day. A few times, it was changed from this to this and about the fourth time, they finally picked the car up. The driver called me on the phone when he was setting up the where and when. Then, he called me when he was on the way, twice, while he was at a certain distance. And when he was closer, I had an emergency and I had to call my husband to go and meet him.

    The only thing that some of the other places had that eShip didn't is that you could go online anytime and track your car. But the car was delivered to my son pretty quickly. Usually, I was hearing from most places, it will take four or five days. With eShip, I heard it would be four days and it was there in two and a half. So, it was really quick. My son said everything was fine when he picked it up. He had no problem and was very excited to get the car. I had magnets on the car. My son's an entomologist. So, I put these magnets all over the outside of the car and none of them were missing. I thought maybe the wind would take them off, but they were all there and the car was in good shape and clean.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: April 8, 2022

    I reached out to someone who did exactly what I would do on my own and charged me a fee to do so. I could have come to eShip directly without a broker. The guy who gave me the quote lowballed me. He couldn't sell it out on the market with his fee on top of it so he cranked his fee up to be able to take it out to the market. Still, the car got here and there's no damage to it. At the end of the day, that's what I used eShip for.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 7, 2022

    Great experience with eShip. Mark was very open and communicative. We had to make some scheduling changes on the run and they handled my needs without issue. Great experience. The car arrived without any problems and the drivers were very nice and professional. They contacted me when they were 30 min away and showed on time. Would definitely use this service again.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 1, 2022

    Had a pleasant experience working with eShip. They were quick to respond and would go out of their way to accommodate my needs. Vehicle arrived in safe condition as well so there were no issues on that end as well.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 31, 2022

    The girl from eShip who I dealt with in Florida was real helpful with me. She did what she said she would do. She followed through and kept back with me. She was straightforward with what it was gonna cost, and it fell right in line with that. The vehicle was picked up from the dealership that I bought it from and they were gonna drop it off at my house. But I had them drop it off up the street because it was a tractor trailer and they would have had a hell of a time getting down my street.

    The only thing with them was we had a miscommunication towards the end. I work about 40 miles from my home and the driver was coming in from Reno. I asked him to call me when he was heading out of Reno, and I would meet him. That way, I would start planning ahead. He called me when he was heading into Elk Grove so I was behind him at that point. He probably didn’t quite understand me but other than that, it went fine. The vehicle came off that truck just as pristine as it was on the showroom floor.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 30, 2022

    I looked up eShip and they had the best customer ratings out of everybody so I went with them. It's a solid company. They were really great. I have been working with Jennifer to book the service and everything was ready to go. I then had a family tragedy that I needed to get going so she moved up my appointment to the next day, which was amazing. The shipper himself was a really nice person to work with. He kept communicating enough throughout. If I called or messaged him, he would respond really quickly. The move was from California to Mississippi and that took a few days. They did the pick-up on a Friday and I got the car on a Tuesday. This service is expensive. I used to ship my car for $1,000 and now it's 1,500. I'd tell everybody that's how it is now.

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    eShip Company Information

    Social media:
    Company Name:
    eShip
    Company Type:
    Private
    Year Founded:
    2010
    Address:
    7241 nw 43rd ave
    City:
    coconut creek
    State/Province:
    FL
    Postal Code:
    33073
    Country:
    United States
    Website:
    www.eshiptransport.com

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